Privacy Policy

Last updated: 6 days ago

Otterpelago (“we”, “us”, “our”) is committed to respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you:

  • Visit our website at www.otterpelago.com, or any website of ours that links to this Privacy Policy.
  • Engage in our community in other related ways, including any sales, marketing, or events.

What information do we collect?

We may collect certain information depending on how you interact with our website.

Personal Data:

This is information that you voluntarily provide to us and can be used to identify or contact you. This may include:

  • Your email address
  • Your date of birth
  • Usernames from your linked social media accounts (Toyhouse, DeviantArt, and/or Discord)
  • Images you upload

All information given must be true, complete, and accurate. You must notify us of any changes/modifications.

Usage Data:

This is information that we automatically collect about your interactions with our website that does not reveal your specific identity but is needed for security and analytics reporting reasons. This may include:

  • Your IP address
  • The device you use (mobile, desktop, operating system)
  • Your browser and its version
  • The URLs of the pages you visit
  • Other diagnostic data

We may also collect cookies or what your browser may send us each time you visit our website.

How do we collect your information?

We collect and process information when you:

  • Use or view our website with your browser's cookies
  • Register your account at www.otterpelago.com
  • Link your social media account (Toyhouse, DeviantArt, and/or Discord) as an alias on our website
  • Provide feedback via comments or forums
  • Upload an image as part of design, gallery, or prompt submissions, or adding a profile picture or avatar

How do we use your information?

We use the information collected to comply with applicable laws and regulations, as well as to:

  • Create and manage your account
  • Keep you signed in to your account, or remember preferences (dark mode, birthday gifts)
  • Communicate with you (to deliver verification emails, or complete a transaction)
  • Correctly identify designs, MYOs, or other in-game items as belonging to you
  • Display your design image as a registered member of the species
  • Identify usage trends to improve our website and community
  • Ensure security to prevent unauthorized access or fraud

Otterpelago will not rent or sell any potentially personally-identifying information. Otterpelago will only disclose such information to our team for essential operating purposes or in response to a subpoena, court order, or other governmental request.

How do we store your information?

The security of your personal information is important to us. We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

While no method of transmission over the Internet or method of electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal information. However, we cannot guarantee its absolute security.

We encourage you to help protect your information. For example, never give out your password to anyone. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

Otterpelago will keep your account and information unless you contact us and request to have it removed.

Third-party information and links to external sites

Otterpelago contains links to other websites. Our Privacy Policy applies only to our website and community. We are not responsible for the content, privacy policies, or practices of any third party websites, services, or communities.

Children's privacy

Our website and community are not intended for children under the age of 18. If you are under 18, please do not use our website, engage with our community, or provide any personal information to us. If we learn that we have collected information from a user under 18, the account and any associated data will be deleted as soon as possible.

Changes to our privacy policy

Otterpelago may revise this Privacy Policy at any time. We encourage you to check this page periodically for any updates. Your continued use of the Services after any changes to these Privacy Policy constitutes your acceptance of such changes.

How to contact us

If you have any questions about Otterpelago’s Privacy Policy, please contact us at otterpelago@gmail.com or reach out to Ziirahdane via Discord.